FAQS

CAN I BRING MY OWN FOOD/DRINKS?Yes! You can bring your own food and drinks. Every picnic comes with water in an ice bucket and you have the option of purchasing additional food, drinks and desserts from us to provide but you are welcome to bring your own if you prefer.

DO YOU SUPPLY ALCOHOL? We do not provide alcohol at this time. If you choose to bring your own alcohol please do so at your own discretion in permitted venues or personal residences. Please ensure you do this safely. Dandelion Picnics and Events will not be held responsible for any repercussions pertaining to alcohol. 

WHAT IF I WANT TO CANCEL OR RESCHEDULE? At this time we do not allow cancellations but we aim to be as flexible as possible and are happy to reschedule. In order to reschedule we will need a 14 day notice prior and the event or picnic can be rescheduled for another date within 3 months of the original booking date. If you notify us after this time, you will be charged a $50 fee and we will reschedule for another date within 3 months of the original booking date. 

HOW FAR IN ADVANCE SHOULD I BOOK MY PICNIC OR EVENT? We recommend you book your event as early as possible. The earlier you book the better chance we have of accommodating you. 

WHAT HAPPENS IF THERE IS UNEXPECTED BAD WEATHER ON THE DAY OF MY PICNIC OR EVENT? We understand that weather is unpredictable and the wind around here can be especially unpredictable. Should there be bad weather on the day of your event or picnic we can try to adjust the location of the event/picnic within reason and suggest you always keep a back up location in mind when booking. We also have a canopy tent that can be rented to help in the case of poor weather. Events or picnics will not be rescheduled or refunded based on weather unless it is unsafe to continue. 

WHAT IF I NEED TO LEAVE MY PICNIC OR EVENT EARLY? No worries! If something comes up while you are at the event or picnic and you need to leave early just let us know and we will do our very best to get back to the event/picnic site before you leave. You are responsible for all items until we arrive. 

WILL YOU STAY DURING MY PICNIC OR EVENT? No! We want you to enjoy the event with all of your loved ones to the fullest and we will leave after we have spoken with the host of the event or picnic and have finished setting everything up. We will return after the set time has finished at the end of the event/picnic to clean up. If you need anything before that just reach out to us.

DO I INCLUDE CHILDREN IN THE GUEST COUNT? Yes, children will count as part of the guest list so please let us know so we can ensure we have the appropriate amount of settings needed. 

IS THERE A DEPOSIT NEEDED? There is a non refundable deposit of 50% due at the time of the event or picnic (this will go towards the total cost of the event/picnic). 

WHEN IS THE FINAL PAYMENT DUE? The final payment (total payment due) is due 14 days prior to the event or picnic date. If we do not receive the full payment 14 days prior to the event/picnic date the event or picnic will be cancelled and no refund will be given.  If booked less than 14 days prior to the event the payment will be due in full at the time of the booking.

WHAT AREAS DO YOU SERVE? We primarily stay in the Tri Cities area and travel is free up to 15 miles from Richland. Additional travel fees will be charged for locations farther than this. If parking fees are required you will also be responsible for these fees. If you are wanting a specific location that is farther than Tri Cities area please reach out and let us know and we can see what we can do to accommodate! 

HOW MUCH WILL IT COST? The price of your picnic or event depends on several things including ad ons, the number of guests, the type of event, location, etc. Please see the luxury picnic and event design tabs for more info on pricing. You can also reach out to us at any time and we can discuss pricing further. 

ARE THERE TERMS AND CONDITIONS? Yes we do have terms and conditions which you can find by clicking on the link at the bottom of the website. Please review this carefully and contact us if you have any questions.